Q: Why do I need to transfer my site? What does web site migration include?
A: The website migration service that our company is offering is free of charge (within a certain limit). We’ll move your website(s) to our ultramodern cloud hosting platform without you having to do anything. We know from personal experience that changing web hosting providers can result in lost data and undesirable downtime. For this reason, we will perform all that for you at no cost!We’ve got highly professional administrators whose chief task is to make certain that your site performs exactly as it did on your previous hosting platform. The administrators are well–versed in migrating custom–built web sites, as well as web sites that are based upon popular applications like Joomla™ and WordPress.
Q: Web site migration seems like lots of work. How much time does it take?
A: While we can’t give you a precise time window, since there are plenty of variables, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll do our very best to migrate your site within 48 hours, and in certain cases – within 24 hours (if the content is not large).
Q: What info will I need to provide to your Website Migration Department?
A: We don’t need any personal info. We’ll need, however, the login information for your old web hosting account as well as the name of the web site that you would like to transfer.
Q: My old web hosting account has delicate data inside. How can I rely on you?
Q: Will there be any outage for my site?
A: Your site will work exactly like it did before with your previous web hosting provider. After we are through with the transfer, your site will be configured to work on our system and we will alert you to preview it. If it is working properly, all you will have to do is update the name server resource records for your domain name. Your site will be transferred over to us without any downtime whatsoever.
Q: Will my old web hosting provider have to do anything?
A: No. We will never contact your hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–based web hosting platforms. In essence, if we can acquire access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.