When your hosting service provider supplies live chat support, you can speak to an agent live and find out helpful information or get an issue resolved promptly. The main advantage of using chat rather than calling to talk with a live person is that you will need just a computer with access to the world wide web, therefore you will not pay any rates when you're in another country or state. Furthermore, it will be simpler to copy and paste data such as domains, usernames or error messages in other words details that are sometimes hard to provide to the other party over the phone. The real-time chat is also a much quicker option to contact your hosting service provider's support team compared to using a ticketing system. Last, but not least, in the event that some situation needs a bit more time to be dealt with, you'll be able to do something else while you wait for assistance on the live chat, so you won't lose time - something that is not possible in case you're on the phone.

Live Chat Support in Web Hosting

We supply a live chat support service for all of the web hosting that we offer and we are able to support you with almost everything live. If you don't have an account with us yet, we will provide you with more info about the plans in order to help you to get the most appropriate package. In case you are a current customer, we're able to assist you with any billing or general issue and with lots of common technical troubles, such as an e-mail address installation in a desktop email client. In case you can't give us a call for some reason or you're in some country where we do not have a local phone number, our live chat will be the best way to contact us. Of course, some matters require additional time to analyze and test, therefore you'll have to open a ticket to our technicians, however, we will save your time and assist you with many issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is online every day, even on holidays and weekends. It is the perfect way to learn more about our semi-dedicated servers if you do not have an account yet or to have a problem resolved in case you're a customer and our support agents will assist you instantly regardless of the time of the day you join our chat. If you're unsure which package is better for your sites, if you need advice whether you need a specific upgrade and how to obtain it or in case you've got troubles installing an e-mail account on your computer system, you're able to contact us and we'll give you the needed info quickly. The live chat is online even after our phone lines are off for the day, so when you have an account with us, you can be certain that you'll always find timely assistance with any kind of question or trouble that comes up.