Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you will find a comprehensive Help section featuring a myriad of instructional articles and regularly asked questions. They are answered by our support team of capable technicians. Just fill in your question and our intelligent platform will give you the best possible answer.

  • Top quality support service

  • Educational Video Clips

  • For users who would rather find out how to handle a commonly encountered problem by watching a how–to video, we’ve added a compilation of video tutorials to our Web Site Control Panel. All the videos are very short and easy to follow. They offer you step–by–step demonstrations of different web site administration techniques.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 technical support service with a 60–minute response guarantee. A team of practiced techs will be online for you to reply to all the enquiries that you could have. During non–peak times, a response will be offered within just 20 minutes.