1 hour ticket response
Our team of technical support engineers is committed to supplying quick answers to each of your queries. We will examine your helpdesk ticket the instant it has been received and will reply with a solution to your problem within less than sixty minutes after the ticket submission. In reality, our average ticket response time is 20 minutes.
A Topflight Tech Support Service
Our customer care staff members possess huge experience in the web hosting business and are professional enough to deliver a fast answer to your problem. If, however, the issue at hand is not within the competency of a support technician, the technical support ticket will be forwarded to a developer or system administrator for further investigation.
An Easy–to–Navigate Help Center Section
In the Web Site Control Panel you can find an intuitive Help Center section where you can find quick tips on how to use our services. You can get the answers to your inquiries in the F.A.Q. database, find more information in the web hosting account administration articles or check the step–by–step video tutorials.