Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help staff is taught to efficiently take care of all web hosting users’ requests and advise inquiries. Via our ticket system, you’ll be able to supply your inquiry and a support crew representative will, no doubt go back to to you in only maximum an hour. In fact, practice shows that the ordinary answer time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our crew of qualified professionals is going to be online for you 24x7x365 to reply to all your questions and to fix any problem you will have. You can send us a tech support ticket from your Web Site Control Panel or send us an e–mail any time. In addition, on business days, you’re able to call us or use the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a thorough know–how base into the Control Panel so you’re able to receive very helpful step–by–step guidance anytime. Each area of the Control Panel features its own contextual help area featuring a group of how–to content articles. We have also organized videos to give you a more effective visual representation of just how to carry out any given activity.