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Our team of skillful technicians is available 24–7 for any issues that you may have with regard to our web hosting services. Irrespective of whether you’re in need of assistance or have a serious matter to settle, we’ll be here to assist you. You may reach us via e–mail or via the ticket platform. A sixty–minute response time is guaranteed. You can also call us or use the live chat service during working hours.

It is possible to download a brand new Wordpress or Joomla^™ theme with a simple mouse click from your Web Site Control Panel. There’s no need to visit any third–party web sites for superior–quality web site themes. We have a huge collection for you readily incorporated into your hosting account. All you need to do is pick the web design theme that you want and then push the Download button. All site themes are completely free for you.

All our hosting packages provide you with a quick way to publish your personal site, even if you lack technical capabilities. Thanks to the Simple Website Installer integrated into the Kool Web Host Web Site Control Panel, setting up your personal or business web site is remarkably easy – just specify the kind of web site that you want plus a desired website skin. We will set up your new web site straight away and will give you info on how to manage it with one click of the mouse.

Our web hosting packages are backed up by a thirty–day MBG. Therefore, if, for whatever reason, you’re not completely happy with the quality of the offered cloud web hosting services, you can contact our sales reps to request a reimbursement. You can send us an e–mail, send a support ticket, ring us up or use live chat.

We make back–up copies of your site content frequently, so you never ever risk losing your web site files, web apps, databases, email messages, etc. because of cyber–thieves attacks or even accidental deleting on your end. Plus, thanks to the File Manager which is accessibly incorporated into the Web Site Control Panel, you could create manual backups of your web site content at any time. Just indicate and archive the folder(s) that you want to back up and our system will save it on your behalf in the location that you have indicated.

We’ve used the newest cloud server technologies when building our own web hosting system, which is invulnerable to occasional service disruptions and outages. All the services connected with your website such as DNSs, e–mail messages, databases, applications, etcetera are run on separate physical machines so that even if there is an overload problem, your site will still be working seamlessly.

Using the one–click Web Apps Installer tool integrated into your Web Site Control Panel, you can publish your very own fully fledged web site online within seconds. With a single mouse click, your online diary, discussion forum, image gallery or shopping portal will be built and will be ready to be used. Select your web application, add a few details related to your brand new site and hit the Install button. We’ll take over from there for you! Over forty web apps are available for you to select from.